1. Agreement
These Terms of Service (“Terms”) govern your use of the Shoebox Stories mobile application and related websites operated by Swift AppGen Solutions, L.L.C. (“Swift AppGen Solutions,” “we,” “us”). By downloading, accessing, or using the app, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the app.
2. License to use the app
Subject to these Terms, Swift AppGen Solutions grants you a limited, non-exclusive, non-transferable, revocable license to install and use Shoebox Stories on devices you own or control for personal or family memory-keeping purposes, in accordance with App Store / Google Play rules where applicable.
You may not copy, modify, distribute, reverse engineer, or create derivative works of the app except to the extent prohibited restrictions are not allowed by law.
3. Accounts
Some features may require an account. Account sign-in (including planned AWS Cognito authentication and MFA) is rolling out; earlier builds may operate primarily on-device without a cloud account. You are responsible for activity under your credentials and for keeping them confidential.
4. Subscriptions & billing
Paid plans (USD; billed yearly when purchases are live):
- Free — unlimited scanning and export; 3 voice stories up to 5 minutes and 1 story without a photo.
- Premium — $4.99/month or $34.99/year (auto-renewing), or $79.99 once (lifetime, no renewal) — unlimited voice stories up to 10 minutes, invites, reunion kiosk; family sharing and cloud backup when available.
- Studio — coming soon, not yet sold — Enhance / Colorize / Animate; originals stay locked/preserved; Studio is opt-in.
Subscriptions auto-renew through the Apple App Store or Google Play when in-app purchases are live, unless you cancel in your store account settings before the renewal date. Prices and availability may vary by storefront. Refunds are handled under Apple’s or Google’s policies. Swift AppGen Solutions does not process your card number directly.
5. Acceptable Use
You may use Shoebox Stories only for lawful family and personal memory purposes. You agree not to upload, share, or otherwise process content that includes:
- Nudity or pornography
- Gratuitous violence or gore
- Illegal content of any kind
- Child sexual abuse material (CSAM) — zero tolerance
- Harassment, exploitation, or content that violates others’ rights
- Malware, attempts to disrupt the service, or unauthorized access to systems or other users’ data
Report violations or safety concerns to thomas.swift@swiftappgensolutions.com. When sharing is enabled, we may use safety technologies (including PhotoDNA-class hash matching) and human review. We may remove content, suspend features, or terminate access for violations.
6. Content ownership & license to Swift AppGen Solutions
You keep your rights to the photos and materials you provide. You represent that you have the rights needed to upload and (where applicable) share that content.
You grant Swift AppGen Solutions a limited, worldwide, non-exclusive license to host, store, transmit, display, and process your content solely as needed to operate and improve the service you use (including OCR-assist, sync when enabled, sharing you initiate, exports you request, and opt-in Studio processing). This license ends when your content is deleted from our systems, subject to limited backup retention and legal holds.
We do not claim ownership of your family photos. We do not train ML models on your albums. We do not use face recognition or biometric face templates.
7. Safety, reporting & removal
Swift AppGen Solutions may investigate reports, cooperate with lawful requests, and remove content or restrict accounts that violate these Terms or applicable law. CSAM will be reported to appropriate authorities / clearinghouses as required.
8. Termination
You may stop using the app at any time and cancel subscriptions via Apple or Google. We may suspend or terminate access if you violate these Terms, if required by law, or if we discontinue the service. Sections that by nature should survive (including ownership clarifications, disclaimers, and limitations) will survive termination.
9. Disclaimer
THE APP AND ALL RELATED SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the app will be uninterrupted, error-free, or that OCR, exports, or Studio results will be accurate or suitable for archival or legal purposes. Keep your own backups of irreplaceable originals.
10. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SWIFT APPGEN SOLUTIONS, L.L.C. AND ITS OFFICERS, DIRECTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PHOTOS, DATA, PROFITS, OR GOODWILL, ARISING FROM YOUR USE OF THE APP. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO SWIFT APPGEN SOLUTIONS, L.L.C. FOR THE APP SUBSCRIPTIONS IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) USD $50. Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted.
11. General
These Terms are governed by the laws of the United States and the state in which Swift AppGen Solutions maintains its principal place of business, without regard to conflict-of-law rules, except where mandatory consumer protections apply. If a provision is unenforceable, the remainder stays in effect. These Terms are the entire agreement regarding the app, superseding prior terms for the same subject, and may be updated by posting a revised version with a new “Last updated” date.
Package identifiers (for store / support reference): iOS com.swiftappgen.shoeboxStories;
Android com.swiftappgen.shoebox_stories.
12. Contact
Swift AppGen Solutions, L.L.C.
Trust & safety / Acceptable Use: thomas.swift@swiftappgensolutions.com
Privacy: thomas.swift@swiftappgensolutions.com
United States